BandSource Company was founded upon the skills and expertise of our two sole
repair specialists. Jarod Bufe, Woodwind Repair Specialist, and Matt Johnson,
Brasswind Repair Specialist, have been sought out by Chicagoland's top
professional wind musicians over the last 14 years.
In addition to these renowned musicians, area private lesson and school music
educators rely on Jarod and Matt's experience to repair their students' and
school owned instruments as well. Their attention to detail and thorough repair
work is always performed on a consistent basis. Whether you are a member of the
Chicago Symphony Orchestra, or your 5th grader is beginning band and you found a
used instrument in need of repair, the result is always the same. The ultimate
in playing condition achieving complete satisfaction, contributing to the
overall success of the instrumentalist.
Repair Estimates, Turnaround Times and Appointments
We consistently strive to provide all of our customers with superior turnaround times. In
most cases, you will be able to speak with the repair person performing the work on
your instrument and approve the estimate for optimal playing condition when you drop
off the instrument for repair. Of course, estimates may only be done in person, since we
need to examine the condition of the instrument and troubleshoot the potential work to
be performed.
Depending on the time of year, and work load of the repair shop, it is possible that we
may be able to work on your instrument while you wait. Just be sure to call us first to
find out if this service is available. If we are able to arrange a repair appointment, you
won't lose a day of practice on your instrument, or be forced to use a student loaner
instrument for a week or longer. As we work, feel free to check your e-mail or surf the
web on our courtesy laptop, read, or relax and watch TV in our lifestyle reception area.
If we need to check in your instrument and provide an estimate before moving ahead
with the repair, we will contact you as soon as possible, usually within 24 hours. The
ultimate goal of BandSource's repair shop is to get your instrument back to you as
quickly possible, in the best possible condition, so you won't lose time practicing your
own instrument.
Please don't forget to contact us first, if you have specific time constraints regarding the
repair of your instrument. We always do our best to provide the area's quickest
turnaround times and accommodate every musician's needs, but checking with us first
to find out what is possible is always the best practice.
Check out our Repair Services Guide